FREQUENTLY ASKED QUESTIONS
|WHAT IS THE DEBIT POLICY?|
In our cafeterias, a debit card
system is used for collecting
money. This system is designed
to establish accounts for all
students to identify them
correctly as they reach the
cashier. This ensures that
students are recorded properly
as receiving free, reduced or
full pay meals.
The computer-based system also keeps a record of all transactions by assigned account numbers so account balances can be monitored. Additionally, the debit card system is used to track prepaid accounts for those customers that pay in advance.
WHAT CAN I EXPECT TO PAY FOR SCHOOL MEALS?
(Effective July 1, 2016)
|Are children allowed to charge meals?|
Students are not allowed to charge a la carte items such as ice cream. Bills will be sent home with students, mailed or emailed to the household. Students cannot buy a la carte items when they owe a balance on their accounts. Any monies will be applied toward unpaid charges and change from future cash sales will also be applied toward the unpaid charges.
The school Principal will be given a balance due report.
|Does the Child Nutrition Department cater Board of Education functions?|
Yes. The Child Nutrition
Department has two staff members
who cater many functions ranging
from formal dinners to breakfast
meetings. Contact Christine
Margus at 910-254-4147 or email@example.com
further information or to book
your next event. We are
restricted to catering Board of
Education related functions.
|Are parents allowed to bring food items into school?|
Yes, but as a general rule, it
is always best to check with the
school Principal. Other
potentially hazardous food items
cannot be prepared at home
and served to students.
However, party trays purchased
from a commercial licensed
facility will be allowed.
Foods prepared in a
domestic setting cannot be
served in a school kitchen.
Also, donated potentially
hazardous foods will not be
accepted for use in
school fund-raising activities.
It is recommended that these
items be purchased through the
school cafeteria. It is also
recommended that parents contact
our catering department
(910-254-4147) and make
arrangements to cater your next
event whether it is for the
classroom or for fundraising.
It is further recommended that
only healthy snacks be used to
celebrate birthdays, etc.
|How do you determine what is served or sold in the school lunchroom?|
The Child Nutrition Department
complies with all federal and
state guidelines pertaining
to the National School Breakfast
and National School Lunch
Programs. All menus are
analyzed for their nutritional
content to ensure that all meals
have no more than 35% of
calories from fat and less than
10% calories from saturated
fat. Items sold as a la carte
contain less than 35% calories
from fat, less than 10% from
saturated fat and no more than
35% sugar added by weight.
|Why do children have to take extra items even if they don't plan on eating them?|
Students must choose three or
four food items offered at breakfast
and three, four or five meal
offered at lunch for USDA to
consider it a complete meal.
USDA requires a complete meal be
taken in order for Child
Nutrition to receive
reimbursement, It is also
important for children to take a
full meal in order to benefit
from a variety of nutrients.
WHY DO ADULTS PAY MORE FOR
MEALS THAN STUDENTS?
The reason the student meal is offered at a lower price is because each student meal is subsidized by the Federal Government. USDA provides a reimbursement for each student meal that meets a specific meal pattern. Schools do not receive USDA reimbursement for adult meals. Therefore, the cost set for adult meals must cover the complete cost of producing the meal. Adults may purchase their meals al a carte and pay the same al a carte prices as students.
|Is there anyway to get the nutritional analysis of food items?|
|The Nutritionist in Child Nutrition can provide information on the daily and weekly menu analysis upon request. You can also find carbohydrate counts on the website under "nutritional information."|
|Do school meals cause childhood overweight and obesity?|
|The causes of childhood overweight and obesity are complex and multi-factored: parent eating behaviors, lack of exercise, increased TV, video game and computer time, increased advertising to kids, etc. Before children reach their second birthday, many American children are developing the same eating habits that plague the nation's adults; too much fat, sugar and salt and too few fruits and vegetables. Schools have to meet the USDA meal guidelines for 35% or less total fat and 10% or less saturated fats.|
New Hanover Child Nutrition has:
Are schools required to make menu substitutions for children who cannot eat the regular breakfast or lunch?
|Federal law and the regulations for the National School Lunch Program and the School Breakfast program require schools to make accommodations for children who are unable to eat the school meal as prepared because of a disability. In order to make substitutions for items in reimbursable meals, the school must have on file a written statement signed by a licensed physician indicating what the child's disability is, what foods must be omitted and what foods must be substituted. The purpose of requiring a written statement is two-fold. First, it ensures that the nutrition integrity of the school meal will not be comprised by the substitution. More importantly, it ensures that decisions about specific food substitutions are made by persons who are highly qualified to prescribe them.|
How do I get meal substitutions or special nutritional needs met for my child?
|You may obtain a Diet Order from the school nurse or on our website: www.nhcs.net . The Diet Order must be completed by your child's doctor each year and turned in to the cafeteria manager or Child Nutrition Services. Once the completed order is received, the Nutritionist in Child Nutrition Services will give instructions to the cafeteria manager and contact the parents as needed.|
do you serve flavored milk at
|USDA requires 1% milk and a variety of milks be offered at all meals. Studies have found that students who drank flavored milk had higher intakes of milk and calcium and they drank fewer soft drinks and sweetened fruit drinks than students who didn't drink flavored milk. Researchers have found that the choice of flavored milk is far superior to another beverage that is totally void of other nutrients. Flavored low-fat milk is proven to be a nutritious choice to help combat calcium deficiencies among children.|
students allowed unlimited
portions of food at breakfast
|No, students are entitled to one meal at breakfast and one meal at lunch from the Offer versus Serve meal patterns. Additional food items or second meals may be purchased at a la carte prices.|
Can I receive a reimbursement of the money on my child's account?
|Reimbursement of money on accounts will be honored only when students are leaving the New Hanover County School system. Reimbursements will be made of balances below $10.00 at the cafeteria. Refunds for more than $10.00 are made by check and take a minimum of three weeks for processing. When your child transfers to another New Hanover County school, the money on his/her account will be transferred to the cafeteria at that school.|
Can teachers or other school personnel restrict what a child selects from foods offered in the cafeteria?
|No, what a child selects is a decision made by the child and their parents.|
school lunch be withheld or
restricted as a discipline
|No, the National School Lunch Act and the Child Nutrition Act of 1966 prohibits school food authorities from denying a meal to any eligible child as a disciplinary measure.|
should I complete the
Application for Free and Reduced
|The form allows students from eligible households to receive free or reduced-priced meals throughout the school year. In addition, the forms are the basis for claiming and distributing important funding from the state and federal governments for your child's school. A new application must be submitted each school year.|
Who can get Free or Reduced Price meals?
|Children in households receiving SNAP/FNS, Cash Assistance or FDPIR can get free meals regardless of household income. If your household is within the limits on the Federal Income Chart, your children can receive free or reduced-price meals. A foster child or child living in a group home may be eligible to receive free or reduced-price meals regardless of household income.|
How do I apply for my child?
|Complete the Family Meal Application for Free and Reduced-Price Meals. You only need to complete one application per household. Incomplete applications cannot be processed and will be returned to you.|
do I send my completed
|You may return completed applications to your child's school or mail to New Hanover County Schools, Child Nutrition Department, 1802 S. 15th Street, Wilmington , NC 28401. Meal applications will be processed by the Child Nutrition Office. You will be notified by mail after your child's application has been processed.|
the information on the Free and
Reduced-Price Meal Application
|Yes, we may ask you to send written proof of the information given.|
If I don't qualify now, may I apply later?
Yes, you may apply for free or
reduced price meals anytime
during the school year. If you
are not eligible now, but have a
change in your household status,
like a decrease in household
income, an increase in household
size, become unemployed or get
food stamps, TANF or WFFA for
your child, complete an
application at that time.
a student consistently does not
bring meal money, may the
student be placed on free meal
|No, Free or Reduced-Price meal benefits are to be granted through the appropriate meal application process or Direct Certification.|
a class decides to have a Pizza
Party instead of eating in the
cafeteria, is this legal?
|No, Federal and State regulations prohibit this even if the food is being donated and no child is charged for the meal. Child Nutrition Services must operate all food and beverage services during meal time. Please contact Child Nutrition Services for planning special event meals.|
On December 13, 2010, President Obama signed into law Public Law 111-296, the Healthy-Hunger Free Kids Act of 2010. This legislation marks the most comprehensive changes to school nutrition in more than a generation. The new standards reflect the most current dietary science and are designed to combat childhood obesity and childhood hunger. Goals of the new legislation are to ensure students are offered both fruits and vegetables every day of the week; increase offerings of whole grain-rich foods; offer only fat-free or low-fat milk varieties; limit calories based on the age of the children being served to ensure proper portion size; and to increase the focus on reducing the amounts of saturated fat, trans fats and sodium. Implementation of the key changes will be phased in over a three-year period, with final changes for sodium targets by the 2022-2023 school year.