Parent Resources
School Bus Transportation
Bus transportation must be requested by contacting the school's main office which will initiate the bus request in PowerSchool. The student must have a bus assignment before they can ride a bus. Students are assigned to the bus stop nearest their home address and are not permitted to use any bus stop other than the one to which they are assigned. Exceptions must be approved by the school and Transportation Department. Students within 1.5 miles of safe walking distance to schools are not eligible for bus transportation. Students who attend a school out of district, such as Open Choice schools, are not eligible for transportation.
Riders must use the bus at least three times per week to remain eligible for bus transportation. Students should be at the bus stop 10 minutes before their scheduled pick-up time and allow time for delays due to traffic. Following the first day of school, students are notified of bus assignments by receiving a Bus Pass at the school. Please allow 3-5 days to process through October 15; requests throughout the remainder of the year may take 1-3 days to process.
Permission Forms
In the interest of student safety, NHCS prohibits the discharge of unattended students who are Pre-Kindergarten through 2nd Grade. All pre-Kindergarten students must be met at their stop by a parent/legal guardian or a named designee in advance and in writing. If a parent/legal guardian wishes their Kindergarten through 2nd Grade student to be permitted to get off the school bus without the parent/legal guardian present, they must complete and submit a “Parent/Legal Guardian Permission Form For Bus Stop Drop-Off” which can be obtained directly from the school office or downloaded from the link below.
Without this form on file, K through 2nd Grade riders will be returned to the school and released to school personnel. All special education students are also required to be met by a parent unless approved by the school and Transportation by using the Special Education Afternoon Release Consent Form. Without this form on file, the student may be returned to the school. Please allow 48 hours processing time after you provide the form to your child's school.
- Parent Legal Guardian Permission Form for Bus Stop Drop-Off 2022-2023 English
- Parent Legal Guardian Permission Form for Bus Stop Drop-Off 2022-2023 Spanish
- Special Education Afternoon Release Consent Form 2022-2023
New Hanover County Schools uses the Edulog Parent Portal smartphone app that allows parents to see where their child's bus is located in real-time. Edulog Parent Portal app can be downloaded from iTunes App Store or Google Play Store. Have your student's ID (same as cafeteria number) ready before downloading the app.
Technical Support
For Edulog technical support, email support@edulog.com or call (800) 288-2141.
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Edulog Parent Portal provides the following benefits:
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Accessibility. Parents can see essential student transportation details directly from a smart phone.
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Security. Parents access their children’s transportation information with a unique, safe and secure login.
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Accuracy. Parents can be confident in the information they receive, because it’s coming from real-time tracking information sent from the GPS system.
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Alerts. Parents can set up notifications by creating custom Alert Zones when a bus is approaching the assigned bus stop.
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Messaging. Parents can receive messages about traffic delays, mechanical issues or bus substitutions