Parent Resources
Students 1.5 miles outside the safe walking distance of their assigned school are eligible. Students who attend an out-of-district school, such as Open Choice schools, are not eligible. Exceptions, such as special route transportation, must be approved by the Transportation Department. Students must ride the bus at least three times per week to remain eligible for bus transportation.
The best way to track your bus is by downloading the NEW Chipmunk Bus Tracking App. The App provides secure, personalized bus information so you can see your student's bus in real time. It also notifies you of scheduled pickup and drop-off times, as well as any bus substitutions.
Please note: Only student contacts with an email address listed in your student's Infinite Campus account are eligible to enroll.
View this video for easy App instructions: NHCS Chipmunk Bus Tracking App
Chipmunk How-To Brochure (English)
Chipmunk How-To Brochure (Spanish)
FAQs
Q: What is the Chipmunk App?
A: Chipmunk will replace the district’s current Edulog Parent Portal bus tracking app. Chipmunk will function similarly to track your school bus. It will tell you where the bus is, when it will arrive at your child’s stop, and provide alerts that may affect your rider.
Q: How does it work?
A: All NHCS school buses are equipped with GPS (Global Positioning System) trackers that locate the position of the bus. Chipmunk mobilizes this information with both a map and ETA information so that you can be prepared for the arrival of the bus. Riders are still expected to be at the morning stop 10 minutes prior to the pick-up time.
Q: How do I sign up?
A: Once you have a bus stop assigned and registered in Infinite Campus, you can download the Chipmunk App and sign up for an account. Your Infinite Campus email address must match the Chipmunk email to successfully register.
Q: Can I track multiple children under the same Chipmunk account?
A: Yes, Chipmunk supports tracking multiple children under a single parent account. Each child’s route and notifications will be managed separately within the app.
Q: Do I need separate accounts for each child if I want to be notified separately?
A: Chipmunk will send notifications separately for each child, so the same account can be used for your whole family. Everyone’s device can be logged in at once under the same username and password.
Q: Is the information private and secure?
A: Yes. Chipmunk provides a private and secure authentication process that allows only you to access your child’s busing information and alert notifications.
Q: How much does it cost?
A: Chipmunk is free for parents to download and use.
Q: Will Chipmunk automatically update if my child switches to a new bus?
A: Yes. Chipmunk will automatically update bus substitutions and new bus assignments.
Q: Does Chipmunk work with my device?
A: Chipmunk is available on the Google Play Store on Android and the App Store on iOS phones and tablets with an internet connection.