Parent Help Center
Guides and answers for parent portals, student accounts, and getting connected at home.
Infinite Campus Parent Portal
Take an active role in your child's success! With one login, you can access information for all your children across schools. No more juggling multiple accounts. Just seamless updates, alerts, and communication tools, right at your fingertips.
Parents & Students (opens in a new tab)Learning Management Systems
A Learning Management System (LMS) is an online platform where students access class materials, complete assignments, and communicate with their teachers.
This school year, students in grades K–8 will use Google Classroom, while students in grades 9–12 will use Canvas. Schools participating in a learning management system pilot may use a different platform. If you have questions about which platform your child's school is using, please contact your school directly.
Canvas Parent Portal
Canvas Parent Observer Sign-up
- Go to nhcs.instructure.com/login/canvas (opens in a new tab).
- Click Parent of a Canvas User? Click Here for an Account in the top right corner.
- Complete the form and enter the student pairing code given to you by the teacher. The pairing code is only valid for seven days. If you sign up after seven days, you'll need to request a new code.
- You can also download the Canvas Parent App from the Apple App Store or Google Play (opens in a new tab).
Google Classroom Parent Portal
Parents & Guardians
- When you receive an invitation as a parent or guardian, you won't have access to the actual Google Classroom. Instead, guardians get an email summary of their student's work, which includes missing work, upcoming work, and class activity.
- More info: guardian email summaries (opens in a new tab).
- When one teacher removes a guardian, it removes them from all the student's classes. This may be why a guardian keeps disappearing from classes. Contact your child's teacher if this happens.
Student Guide to Google Account
- Elementary students cannot change their Google password. They'll need to call the Student Help Desk at 910-254-4440 to request a change.
- Changing the Google password (Middle & High School students): Step-by-step instructions (opens in a new tab). This is not for resetting a forgotten password.
- Forgot your Google password? Call the Student Help Desk at 910-254-4440, or submit a ticket in One-to-One Plus (opens in a new tab) (login is email address and computer password).
Student Guide to Email
Students now send and receive email through Microsoft Outlook. Visit the Student Digital Account Guides section below for step-by-step help signing in.
Student Digital Account Guides
Hotspots for Students Without Internet
What is Project 10Million?
Project 10Million is T-Mobile's $10.7B initiative aimed at delivering internet connectivity to millions of underserved student households at no cost to them. Collaborating with school districts across the country, the program offers free internet and free mobile hotspots to eligible students.
Students can get 100GB of free internet service per year and a free mobile hotspot.
Who is eligible?
Eligibility is based on whether a student's school or school district qualifies for the National School Lunch Program. It's available for students in grades K–12.
Do students need to re-enroll each year for the new 100GB?
No, students don't need to do anything. Their data automatically resets to 100GB on the annual anniversary of the day their hotspot device was activated, for five years total.