Student Digital Resource Center

Your NHCS device should connect automatically to the network while at school. If it does not, make sure WiFi has not been turned off.

At home: click the WiFi icon, select your home network, and enter your WiFi password to connect.

Try a “powerflush” to reset your laptop:

1. Unplug the laptop charger.
2. Hold the power button down for 15 seconds.
3. Keep holding the power button, plug the charger back in, and hold for 15 more seconds.
4. Let go of the power button and wait a few seconds.
5. Turn the laptop back on by pressing the power button once.

Always sign into your laptop at school before bringing it home for the first time. If you skip this step, you won’t be able to log in at home.

If this happens, bring the laptop back to campus, connect to the NHCS WiFi, and log in there. After that, it will work at home too.

Students can’t save or download files directly to the laptop. Use a flash drive or save your work to the cloud instead.

Seeing “Your domain isn’t available”? You’re likely typing the wrong username, or your WiFi isn’t connected. Double-check both and try again.

Short video walkthroughs for everyday laptop basics.

Your NHCS iPad should connect to the WiFi at school on its own. If it does not:

1. Open Settings.
2. Tap WiFi and make sure it is turned ON.

1. Open Settings.
2. Tap WiFi.
3. Choose your network and enter the password to connect.

Sometimes the battery is so dead that it takes a while to charge back up. Plug in the iPad and let it charge for about an hour, then try again.

1. Try turning the iPad off and back on again.
2. If that doesn’t help, submit a ticket in One-to-One Plus, or call the Help Desk at 910-254-4288.

Let your teacher know immediately so they can contact the ATC for your school. They will be able to coordinate a replacement.