![Year 1 (2021-2022) Laney and New Hanover High School will receive laptops]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1637595526/nhcsk12ncus/rhmnz0nfoj0bxjlzvjjr/1to1logowithborder.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1637595526/nhcsk12ncus/rhmnz0nfoj0bxjlzvjjr/1to1logowithborder.png","width":500}])
NHCS ONE-TO-ONE
Upon receiving the device, middle and high school students will be required to complete a self-paced digital citizenship class. Elementary teachers will be provided with resources to teach device management. In addition, all students will be enrolled in a digital citizenship program.
ONE-TO-ONE NEW HANOVER HIGH
DEVICE TIPS AND INFORMATION
FAQs
Student FAQs
- What if I don't have internet at my home?
- Will student cameras be disabled?
- Will students be able to pair earbuds to their devices with bluetooth?
- Will students have a case to carry their laptops in and protect them?
- Will students have a protective case for if it rains?
- I use my personal Macbook for all my work. Will I still be able to use it like normal once teacher/student devices are distributed? I'm just very used to the way Apple products work and prefer them.
- Can a student still use their personal device?
- If students lose their charger, how do they buy a replacement?
- Students are concerned about the wifi working with their new devices. Are we upgrading the wifi or will the current system be able to handle increased traffic?
- Will teachers/students be allowed to use Google Chat?
- What is the charging protocol? For some batteries it is not good to charge fully, should they let the battery run all the way down, etc.
- How do I Sign Out of my Laptop?
- How do I Shut Down my Laptop?
- How do I Restart my Laptop?
- For more Help, Check Out the Student Help Center
What if I don't have internet at my home?
There are several options for broadband for students. Please see information below for 4 possible options:
New Hanover County Government
Wireless Access Initiative
www.nhcgov.com/free-wifi
New Hanover County
Free Broadband Service
https://www.nhcgov.com/530/Free-County-Wi-Fi-Initiative
Federal Affordable Connectivity Program
https://www.fcc.gov/acp
You may also contact your school's counselor and a hotspot can be provided for you.
Will student cameras be disabled?
Will students be able to pair earbuds to their devices with bluetooth?
Will students have a case to carry their laptops in and protect them?
Will students have a protective case for if it rains?
I use my personal Macbook for all my work. Will I still be able to use it like normal once teacher/student devices are distributed? I'm just very used to the way Apple products work and prefer them.
Can a student still use their personal device?
If students lose their charger, how do they buy a replacement?
Students are concerned about the wifi working with their new devices. Are we upgrading the wifi or will the current system be able to handle increased traffic?
We have upgraded our entire wireless network in the last couple of years. We are doing Wireless Health Assessments at every location to find and mitigate any locations within buildings and campuses where signal strength is not acceptable. We are currently well positioned to support the one-to-one initiative with the wireless network.
Will teachers/students be allowed to use Google Chat?
What is the charging protocol? For some batteries it is not good to charge fully, should they let the battery run all the way down, etc.
How do I Sign Out of my Laptop?
Click Here for a video on how to Sign Out of your device.
How do I Shut Down my Laptop?
Click Here to watch a video on how to Shut Down your laptop.
How do I Restart my Laptop?
Click Here to watch a video on how to Restart your Laptop.
For more Help, Check Out the Student Help Center
The Student Help Center has information on troubleshooting your device, how to put in a help desk ticket, learning platforms (Canvas, Clever, Google & SeeSaw) and more.
Parent FAQs
- What if I don't have internet at my home?
- My son only has one class left next semester and already has his own laptop. Can we opt out of the device?
- If a student has no classes at NHCS (all dual-enrolled at CFCC) do they need to be assigned a laptop?
- Collecting Devices - Students should be able to keep the devices at home. What about summer programs? What about summer reading? Why wouldn’t we allow them to have this at home during the summer?
- Will they turn their devices in at the end of every year, or will they keep them for their entire high school career?
- Why is the district not providing headphones for those that don’t have them? If students are asked to watch videos and don’t have headphones it will be a disruption in the class?
- Some students have their own personal devices. If they do not want to have one of the school’s devices, do they have to sign one out?
- Windows updates - what is the process for windows updates and how to make sure it isn’t happening during the school hours, communicate this to teachers and principals?
- How much is the fee for the laptop?
- Where can we find the forms to sign for the laptops?
What if I don't have internet at my home?
There are several options for broadband for students. Please see information below for 4 possible options:
New Hanover County Government
Wireless Access Initiative
www.nhcgov.com/free-wifi
New Hanover County
Free Broadband Service
https://news.nhcgov.com/news-releases/2021/10/free-broadband-service/
Federal Affordable Connectivity Program
https://www.fcc.gov/acp
You may also contact your school's counselor and a hotspot can be provided for you.
My son only has one class left next semester and already has his own laptop. Can we opt out of the device?
If a student has no classes at NHCS (all dual-enrolled at CFCC) do they need to be assigned a laptop?
Collecting Devices - Students should be able to keep the devices at home. What about summer programs? What about summer reading? Why wouldn’t we allow them to have this at home during the summer?
Will they turn their devices in at the end of every year, or will they keep them for their entire high school career?
Why is the district not providing headphones for those that don’t have them? If students are asked to watch videos and don’t have headphones it will be a disruption in the class?
Some students have their own personal devices. If they do not want to have one of the school’s devices, do they have to sign one out?
Windows updates - what is the process for windows updates and how to make sure it isn’t happening during the school hours, communicate this to teachers and principals?
How much is the fee for the laptop?
Where can we find the forms to sign for the laptops?
Staff FAQs
- What will be the process for getting students logged in for NC Check-ins and EOCs? If they bring their own laptop, there won’t be enough time to get them all logged in
- Will Teachers have an offline storage option on their laptops?
- What protects classroom Newline screens from students sending images to it from another device if we give them a code?
- Are we going to have charging strips in our classrooms, since some students will inevitably not charge their device?
- What is the procedure, or expectation for students who break the computer?
- I use my personal Macbook for all my work. Will I still be able to use it like normal once teacher/student devices are distributed? I’m just very used to the way Apple products work and prefer them.
- Will TA’s be getting the teacher laptop?
- When we go one-to-one, are we expected to do digital activities every day? I rarely use computers in my classroom.
- Will teachers have immediate access to disable the students account/access if they are non compliant with the content instruction, or is there a referral?
- Will the students use their one-to-one device for testing? How do we ensure they bring them the day of the test?
- Will teacher laptops have printer access already installed?
- Will teachers/students be allowed to use Google Chat?
- Will teachers be able to house extra laptops in their classrooms for students who do not bring their devices?
- Will there be a policy re: temporary timeout use for students due to non compliance of class/tech expectations?
- If students are transferring to another school in the district, do they turn in their device or take it with them?
- Will teachers have access to a program that allows them to monitor, freeze, screenshot a students computer screen?
- Will LAN ports still be serviced (as a backup) or will they be disconnected?
- Will we have a student tech/computer education option?
- Will UNCW interns receive a laptop?
- Do Newlines have built-in speakers?
What will be the process for getting students logged in for NC Check-ins and EOCs? If they bring their own laptop, there won’t be enough time to get them all logged in
Will Teachers have an offline storage option on their laptops?
What protects classroom Newline screens from students sending images to it from another device if we give them a code?
Are we going to have charging strips in our classrooms, since some students will inevitably not charge their device?
What is the procedure, or expectation for students who break the computer?
I use my personal Macbook for all my work. Will I still be able to use it like normal once teacher/student devices are distributed? I’m just very used to the way Apple products work and prefer them.
Will TA’s be getting the teacher laptop?
When we go one-to-one, are we expected to do digital activities every day? I rarely use computers in my classroom.
Will teachers have immediate access to disable the students account/access if they are non compliant with the content instruction, or is there a referral?
Will the students use their one-to-one device for testing? How do we ensure they bring them the day of the test?
Will teacher laptops have printer access already installed?
Will teachers/students be allowed to use Google Chat?
Will teachers be able to house extra laptops in their classrooms for students who do not bring their devices?
Will there be a policy re: temporary timeout use for students due to non compliance of class/tech expectations?
If students are transferring to another school in the district, do they turn in their device or take it with them?
Will teachers have access to a program that allows them to monitor, freeze, screenshot a students computer screen?
Will LAN ports still be serviced (as a backup) or will they be disconnected?
Will we have a student tech/computer education option?
Will UNCW interns receive a laptop?
Do Newlines have built-in speakers?
TIMELINE
NEED HELP?
See the Student Help Desk at your school
or put in a ticket at nhcs.incidentiq.com
Your login is your email address and computer password.